What is Drift® Protocol?
Drift® Protocol is a high-performance decentralized trading platform built for fast, low-cost derivatives and spot trading. Combining Solana’s throughput with a trader-focused interface, Drift® enables perpetuals, margin positions, and liquidity provision while keeping user custody intact via wallet connections.
Logging in & connecting your wallet
To use the platform, open the official login page and connect a supported wallet such as Phantom, Solflare, or a hardware wallet. For the smoothest experience, keep your wallet extension unlocked and browser up to date. Enable two‑factor authentication (2FA) on hosted accounts where available.
Troubleshooting common login issues
If you see "Drift Login not working" or receive connection errors, follow these steps in order — they fix most problems quickly:
- Confirm you’re on the official domain (https://www.drift.trade) to avoid phishing.
- Clear browser cache & cookies, then reload the page.
- Update your wallet extension/app and browser to the latest versions.
- Temporarily disable extensions (ad blockers, privacy plugins) that may block wallet handshakes.
- If you use a VPN, try disabling it to ensure RPC connections are stable.
Unable to login & account recovery
For users who are Unable to login Drift® because of lost credentials or lost wallet access: non‑custodial users must restore wallets using their seed phrase or hardware backup. Hosted accounts should use the recovery flow in the Drift Help Center, which typically requires email verification and identity checks.
Error connecting, verification & app issues
Errors such as "Error Connecting Drift Account", "Can’t verify Drift wallet", or transaction "error decline" often come from insufficient funds for gas, incorrect network selection, or wallet permissions. Verify network status (e.g., Solana RPC health), reauthorize permissions, and retry the action. If the Drift® App is not working, reinstall and update the app; collect console logs to share with support when needed.
Support & when to contact Drift®
Use the Drift Help Center for step‑by‑step articles. If you hit a persistent problem (withdrawal errors, security incidents, or recovery complications), open a support ticket from the official site and include relevant non‑sensitive logs to speed up diagnosis.
How do I reset 2FA on Drift®?
Use the reset option in account settings or follow recovery procedures in the Help Center; identity verification may be required.
What if Drift® Login is not working?
Clear cache, update software, unlock your wallet, and temporarily disable extensions that block connections.
How do I recover my Drift® account?
Non‑custodial users restore via seed phrase; hosted accounts use the Help Center recovery flow with verification steps.
Why am I seeing "error decline" on transactions?
Check token approvals, available balance for fees, and that your wallet is on the correct network before retrying.
Can I use hardware wallets with Drift®?
Yes — Drift® supports hardware wallets via compatible wallet extensions for enhanced security.
Where to get official help?
Visit the Drift Help Center or open a support ticket through the Drift® dashboard.